Support
We're here to help you get the most out of Unpile.
Contact Us
Email: thomasmulugeta88@gmail.com
We typically respond within 24-48 hours.
Frequently Asked Questions
Open the camera by tapping the scan button on the home screen. Point your camera at the item you want to catalog, and Unpile will automatically analyze the image and suggest details like brand, category, color, and condition. You can take multiple photos to capture different angles.
Unpile uses Google Gemini, an advanced AI model, to analyze your item photos. When you scan an item, the AI examines the image to identify the brand, type of clothing, material, condition, and other relevant details. This helps you create accurate listings faster.
To delete your account and all associated data, go to Settings > Account > Delete Account. You'll be asked to confirm this action. Once deleted, all your inventory data, photos, and account information will be permanently removed and cannot be recovered.
Unpile generates optimized listing content for 8 popular resale platforms: Depop, Poshmark, eBay, Grailed, Vinted, Mercari, Vestiaire Collective, and GOAT. You can use the Magic Keyboard to quickly paste your item details into any listing form on these platforms.
Unpile searches eBay's sold listings to find similar items and shows you what they actually sold for. This helps you price your items competitively based on real market data. You'll see a suggested price range based on comparable recent sales.
Yes, your data is stored securely with encryption using Supabase, a trusted backend provider. We take your privacy seriously and only collect data necessary for the app to function. For full details, please review our Privacy Policy.
Subscriptions are managed through your device's app store. On iOS, go to Settings > [Your Name] > Subscriptions and select Unpile to cancel. On Android, open the Google Play Store > Menu > Subscriptions and select Unpile. Canceling will stop future charges, and you'll retain access until the end of your current billing period.
To enable the Unpile keyboard, go to your device's Settings > General > Keyboard > Keyboards > Add New Keyboard and select Unpile. Once enabled, you can switch to the Unpile keyboard while typing in any app to quickly paste your item details into listing forms on Depop, Poshmark, and other platforms.
No, Unpile does not automatically post listings to any platform. It generates listing content (titles, descriptions, tags) that you can copy and paste into your selling apps using the Magic Keyboard. You maintain full control over what gets posted and where.
Yes! Your inventory is synced to the cloud, so you can access it from any device where you're logged into your Unpile account. Changes made on one device will automatically appear on your other devices.
Report a Bug
Found something not working correctly? Help us fix it by sending a detailed bug report.
What to Include
- Device model: e.g., iPhone 15 Pro, Samsung Galaxy S24
- OS version: e.g., iOS 18.2, Android 15
- Steps to reproduce: What were you doing when the bug occurred?
- Expected behavior: What should have happened?
- Actual behavior: What happened instead?
- Screenshots or recordings: If possible, include visuals
Send bug reports to thomasmulugeta88@gmail.com with "Bug Report" in the subject line.
Feature Requests
Have an idea that would make Unpile better? We'd love to hear it! Your feedback helps shape the future of the app.
Send your suggestions to thomasmulugeta88@gmail.com with "Feature Request" in the subject line. Please include:
- A clear description of the feature
- How it would help your reselling workflow
- Any examples from other apps (if applicable)